{"id":4048,"date":"2024-12-18T19:29:55","date_gmt":"2024-12-18T19:29:55","guid":{"rendered":"https:\/\/tsunamitsolutions.com\/?p=4048"},"modified":"2024-12-20T17:43:50","modified_gmt":"2024-12-20T17:43:50","slug":"seeing-the-customer-side-of-an-erp-implementation","status":"publish","type":"post","link":"https:\/\/tsunamitsolutions.com\/index.php\/2024\/12\/18\/seeing-the-customer-side-of-an-erp-implementation\/","title":{"rendered":"Seeing the Customer Side of an ERP Implementation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4048\" class=\"elementor elementor-4048\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-209bfb2d elementor-section-stretched elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"209bfb2d\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-28a94875\" data-id=\"28a94875\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-351a5e98 elementor-widget elementor-widget-heading\" data-id=\"351a5e98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Seeing the Customer Side of an ERP Implementation<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-944583b elementor-widget elementor-widget-image\" data-id=\"944583b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"506\" src=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/12\/people-working-table_1048944-11089346.jpg\" class=\"attachment-large size-large wp-image-3955\" alt=\"Seeing the Customer Side of an ERP Implementation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14d9e20 elementor-widget elementor-widget-text-editor\" data-id=\"14d9e20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Quite often, an organization replacing a complex ERP or Maintenance and Engineering system will look to the software vendor, or vendor-certified partner to provide the implementation services.<span class=\"Apple-converted-space\">\u00a0 <\/span>What is often overlooked is the extensive amount of work that will still be expected of the customer.<span class=\"Apple-converted-space\">\u00a0 <\/span>This scope of work is not typically well understood or communicated until the contracting where a RACI matrix may be established in the Statement of Work (SOW). <span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Often, this \u201ccustomer-side work\u201d can catch buyers off-guard, understaffed, and put the entire implementation effort in considerable jeopardy.<span class=\"Apple-converted-space\">\u00a0 <\/span>When searching for an implementation provider, the customer should always look for a vendor who clearly communicates the \u201ccustomer-side work\u201d expectations, can articulate what is required, and moreover, provider services to take on some of the traditionally customer-staffed activities. <span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>\u201dCustomer-side work\u201d includes:<\/p><p><b>Project Management at a Named Resource level<\/b> \u2013 no implementation partner is going to be able to access and manage customer resources.<span class=\"Apple-converted-space\">\u00a0 <\/span>Properly defining and maintaining a joint project plan will usually be the responsibility of the customer, and the critical path and duration cannot be determined without customer resources being assigned to the plan to properly resource level all the expected customer-side work.<\/p><p><b>Change enablement<\/b> \u2013 implementing a large ERP or M&amp;E system means you are moving a large organization along with it.<span class=\"Apple-converted-space\">\u00a0 <\/span>Developing a Change Enablement strategy, putting a plan in place and then executing it is complex and challenging.<span class=\"Apple-converted-space\">\u00a0 <\/span>The majority of this is going to be expected to be delivered by the customer unless a capable partner is found, most IT vendors won\u2019t provide these services.<\/p><p><b>Data Creation, Cleanings and Validation<\/b> \u2013 the data needs of an ERP and M&amp;E require a lot of care and attention.<span class=\"Apple-converted-space\">\u00a0 <\/span>It isn\u2019t a small effort, and a lot will be placed on the customer\u2019s shoulders.<span class=\"Apple-converted-space\">\u00a0 <\/span>The automation and tooling used to make this process easier and faster is critical; as well as the ability to backfill the business while knowledgeable SMEs are taken away from their day jobs.<\/p><p><b>Operating Manual Updates<\/b> \u2013 for aviation organizations, updating the GMM and other operating procedures will be required to reflect the new system and processes put in place at go-live and beyond.<span class=\"Apple-converted-space\">\u00a0 <\/span>Qualified individuals and the proper amount of liaison time with regulatory bodies need to be allocated well in advance to ensure this crucial task is completed in-line with the project.<\/p><p><b>Continuous Improvement Post Go-live<\/b> \u2013 now that the heavy lifting is done, the hard work begins!<span class=\"Apple-converted-space\">\u00a0 <\/span>The software that has just been implemented will continue to evolve with new features and enhancements, as well as the customer\u2019s organization\u2019s own growth and evolution.<span class=\"Apple-converted-space\">\u00a0 <\/span>Evaluating and implementing continuous change can\u2019t be overlooked.<\/p><p><b>SME Day Jobs<\/b> \u2013 often, customer staffing profiles are readily available from the vendor for an ERP or M&amp;E implementation.<span class=\"Apple-converted-space\">\u00a0 <\/span>A typical pitfall is the customer assuming their employees can maintain their full-time allocation to their day job while executing the myriads of project activities they will be assigned.<span class=\"Apple-converted-space\">\u00a0 <\/span>When SMEs are expected to learn a new tool, document procedures and use cases, review and validate data, write test scenarios, write training content, etc., the project team will quickly become overwhelmed.<span class=\"Apple-converted-space\">\u00a0 <\/span>The customer needs to develop an SME backfill strategy for the business.<span class=\"Apple-converted-space\">\u00a0 <\/span>Software vendors can\u2019t fill SME traditional day job roles, but a qualified implementation partner can take on project activities, and in the case of Tsunami Tsolutions, business activities also.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264ea53 elementor-widget elementor-widget-text-editor\" data-id=\"264ea53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To learn more about Tsunami Tsolutions, <a href=\"https:\/\/tsunamitsolutions.com\">click here<\/a> or <a href=\"mailto:info@tsunamit.com\">contact us<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-857b072 elementor-widget__width-auto ha-has-bg-overlay elementor-widget elementor-widget-heading\" data-id=\"857b072\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Share this post<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e533bf4 elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"e533bf4\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div 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elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3ce4f21b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ce4f21b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-220d06c0\" data-id=\"220d06c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78bfa071 elementor-widget__width-auto ha-has-bg-overlay elementor-widget elementor-widget-heading\" data-id=\"78bfa071\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Latest Posts<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1df046ae premium-blog-align-left elementor-widget elementor-widget-premium-addon-blog\" data-id=\"1df046ae\" data-element_type=\"widget\" data-widget_type=\"premium-addon-blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t\t<div class=\"premium-blog-wrap  premium-blog-list\" data-page=\"4048\">\n\t\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper empty-thumb\">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-risk-as-an-aircraft-operator\/\" target=\"_blank\">\n\t\t\t\tManaging Risk as an Aircraft Operator\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>September 27, 2024<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-risk-as-an-aircraft-operator\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Over decades in aviation, Tsunami Tsolutions has seen airlines, particularly smaller ones with fewer configuration engineers and mechanics, struggle to confidently verify that aircraft are configured with the right allowable parts.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper empty-thumb\">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-itar-and-other-risks-in-ad-manufacturing\/\" target=\"_blank\">\n\t\t\t\tManaging ITAR and Other Risks in A&amp;D Manufacturing\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>September 27, 2024<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-itar-and-other-risks-in-ad-manufacturing\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Learn the the vulnerabilities A&amp;D manufacturers face from their own aerospace and defense (ERP) software.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/\" target=\"_blank\">\n\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1871\" src=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-scaled.jpg\" class=\"attachment-full size-full wp-image-3474\" alt=\"Exclusive Shipbuilder ERP Insights at IFS Unleashed\u00a0\" srcset=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-scaled.jpg 2560w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-1536x1122.jpg 1536w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-2048x1496.jpg 2048w\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-effect-container premium-blog-framed-effect\">\n\t\t\t\t\t\t\t\t<a class=\"premium-blog-post-link\" href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/\" target=\"_blank\"><span>Delivering configured shipbuilding ERP<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/\" target=\"_blank\">\n\t\t\t\tDelivering configured shipbuilding ERP\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>September 24, 2024<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">ERP and MRP were designed for repetitive manufacturing. How are IFS and Tsunami Tsolutions delivering shipbuilding ERP?<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4992f7f3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4992f7f3\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-42ca409c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42ca409c\" data-element_type=\"section\" 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data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a471b0b premium-blog-align-left elementor-widget elementor-widget-premium-addon-blog\" data-id=\"7a471b0b\" data-element_type=\"widget\" data-widget_type=\"premium-addon-blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t\t<div class=\"premium-blog-wrap  premium-blog-list\" data-page=\"4048\">\n\t\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"4\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2025\/04\/14\/tsunami-solutions-signs-five-year-comprehensive-master-terms-agreement-with-rtxs-pratt-whitney-engine-leasing-division-pwel\/\" target=\"_blank\">\n\t\t\t\t<img decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement.jpg\" class=\"attachment-full size-full wp-image-4142\" alt=\"Tsunami Tsolutions signs a five-year agreement with RTX\u2019s Pratt &amp; Whitney Engine Leasing Division, supporting commercial engine fleet management.\" srcset=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement.jpg 1080w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-300x300.jpg 300w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-1024x1024.jpg 1024w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-150x150.jpg 150w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-768x768.jpg 768w\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-effect-container premium-blog-framed-effect\">\n\t\t\t\t\t\t\t\t<a class=\"premium-blog-post-link\" href=\"https:\/\/tsunamitsolutions.com\/index.php\/2025\/04\/14\/tsunami-solutions-signs-five-year-comprehensive-master-terms-agreement-with-rtxs-pratt-whitney-engine-leasing-division-pwel\/\" target=\"_blank\"><span>Tsunami solutions signs five-year comprehensive master terms agreement with RTX&#8217;s Pratt &amp; Whitney Engine Leasing Division (PWEL)<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2025\/04\/14\/tsunami-solutions-signs-five-year-comprehensive-master-terms-agreement-with-rtxs-pratt-whitney-engine-leasing-division-pwel\/\" target=\"_blank\">\n\t\t\t\tTsunami solutions signs five-year comprehensive master terms agreement with RTX&#8217;s Pratt &amp; Whitney Engine Leasing Division (PWEL)\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>April 14, 2025<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/news\/\" rel=\"category tag\">News<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2025\/04\/14\/tsunami-solutions-signs-five-year-comprehensive-master-terms-agreement-with-rtxs-pratt-whitney-engine-leasing-division-pwel\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">New partnership leverages expertise of both companies to field FireSwarm\u2019s integrated response platform<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89fa2e5 elementor-section-stretched elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89fa2e5\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57b560f\" data-id=\"57b560f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2012432 elementor-widget elementor-widget-heading\" data-id=\"2012432\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Seeing the Customer Side of an ERP Implementation<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4045aee elementor-widget elementor-widget-image\" data-id=\"4045aee\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"506\" src=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/12\/people-working-table_1048944-11089346.jpg\" class=\"attachment-large size-large wp-image-3955\" alt=\"Seeing the Customer Side of an ERP Implementation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adf02b7 elementor-widget elementor-widget-text-editor\" data-id=\"adf02b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Quite often, an organization replacing a complex ERP or Maintenance and Engineering system will look to the software vendor, or vendor-certified partner to provide the implementation services.<span class=\"Apple-converted-space\">\u00a0 <\/span>What is often overlooked is the extensive amount of work that will still be expected of the customer.<span class=\"Apple-converted-space\">\u00a0 <\/span>This scope of work is not typically well understood or communicated until the contracting where a RACI matrix may be established in the Statement of Work (SOW). <span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Often, this \u201ccustomer-side work\u201d can catch buyers off-guard, understaffed, and put the entire implementation effort in considerable jeopardy.<span class=\"Apple-converted-space\">\u00a0 <\/span>When searching for an implementation provider, the customer should always look for a vendor who clearly communicates the \u201ccustomer-side work\u201d expectations, can articulate what is required, and moreover, provider services to take on some of the traditionally customer-staffed activities. <span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>\u201dCustomer-side work\u201d includes:<\/p><p><b>Project Management at a Named Resource level<\/b> \u2013 no implementation partner is going to be able to access and manage customer resources.<span class=\"Apple-converted-space\">\u00a0 <\/span>Properly defining and maintaining a joint project plan will usually be the responsibility of the customer, and the critical path and duration cannot be determined without customer resources being assigned to the plan to properly resource level all the expected customer-side work.<\/p><p><b>Change enablement<\/b> \u2013 implementing a large ERP or M&amp;E system means you are moving a large organization along with it.<span class=\"Apple-converted-space\">\u00a0 <\/span>Developing a Change Enablement strategy, putting a plan in place and then executing it is complex and challenging.<span class=\"Apple-converted-space\">\u00a0 <\/span>The majority of this is going to be expected to be delivered by the customer unless a capable partner is found, most IT vendors won\u2019t provide these services.<\/p><p><b>Data Creation, Cleanings and Validation<\/b> \u2013 the data needs of an ERP and M&amp;E require a lot of care and attention.<span class=\"Apple-converted-space\">\u00a0 <\/span>It isn\u2019t a small effort, and a lot will be placed on the customer\u2019s shoulders.<span class=\"Apple-converted-space\">\u00a0 <\/span>The automation and tooling used to make this process easier and faster is critical; as well as the ability to backfill the business while knowledgeable SMEs are taken away from their day jobs.<\/p><p><b>Operating Manual Updates<\/b> \u2013 for aviation organizations, updating the GMM and other operating procedures will be required to reflect the new system and processes put in place at go-live and beyond.<span class=\"Apple-converted-space\">\u00a0 <\/span>Qualified individuals and the proper amount of liaison time with regulatory bodies need to be allocated well in advance to ensure this crucial task is completed in-line with the project.<\/p><p><b>Continuous Improvement Post Go-live<\/b> \u2013 now that the heavy lifting is done, the hard work begins!<span class=\"Apple-converted-space\">\u00a0 <\/span>The software that has just been implemented will continue to evolve with new features and enhancements, as well as the customer\u2019s organization\u2019s own growth and evolution.<span class=\"Apple-converted-space\">\u00a0 <\/span>Evaluating and implementing continuous change can\u2019t be overlooked.<\/p><p><b>SME Day Jobs<\/b> \u2013 often, customer staffing profiles are readily available from the vendor for an ERP or M&amp;E implementation.<span class=\"Apple-converted-space\">\u00a0 <\/span>A typical pitfall is the customer assuming their employees can maintain their full-time allocation to their day job while executing the myriads of project activities they will be assigned.<span class=\"Apple-converted-space\">\u00a0 <\/span>When SMEs are expected to learn a new tool, document procedures and use cases, review and validate data, write test scenarios, write training content, etc., the project team will quickly become overwhelmed.<span class=\"Apple-converted-space\">\u00a0 <\/span>The customer needs to develop an SME backfill strategy for the business.<span class=\"Apple-converted-space\">\u00a0 <\/span>Software vendors can\u2019t fill SME traditional day job roles, but a qualified implementation partner can take on project activities, and in the case of Tsunami Tsolutions, business activities also.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0d0df6 elementor-widget elementor-widget-text-editor\" data-id=\"e0d0df6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To learn more about Tsunami Tsolutions, <a href=\"https:\/\/tsunamitsolutions.com\">click here<\/a> or <a href=\"mailto:info@tsunamit.com\">contact us<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f41bff2 elementor-widget__width-auto ha-has-bg-overlay elementor-widget elementor-widget-heading\" data-id=\"f41bff2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Share this post<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac7681 elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"6ac7681\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div 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elementor-widget-heading\" data-id=\"95784e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Latest Posts<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11d8cef premium-blog-align-left elementor-widget elementor-widget-premium-addon-blog\" data-id=\"11d8cef\" data-element_type=\"widget\" data-widget_type=\"premium-addon-blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t\t<div class=\"premium-blog-wrap  premium-blog-list\" data-page=\"4048\">\n\t\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper empty-thumb\">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-risk-as-an-aircraft-operator\/\" target=\"_blank\">\n\t\t\t\tManaging Risk as an Aircraft Operator\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>September 27, 2024<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-risk-as-an-aircraft-operator\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Over decades in aviation, Tsunami Tsolutions has seen airlines, particularly smaller ones with fewer configuration engineers and mechanics, struggle to confidently verify that aircraft are configured with the right allowable parts.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper empty-thumb\">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-itar-and-other-risks-in-ad-manufacturing\/\" target=\"_blank\">\n\t\t\t\tManaging ITAR and Other Risks in A&amp;D Manufacturing\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>September 27, 2024<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/27\/managing-itar-and-other-risks-in-ad-manufacturing\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Learn the the vulnerabilities A&amp;D manufacturers face from their own aerospace and defense (ERP) software.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/\" target=\"_blank\">\n\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1871\" src=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-scaled.jpg\" class=\"attachment-full size-full wp-image-3474\" alt=\"Exclusive Shipbuilder ERP Insights at IFS Unleashed\u00a0\" srcset=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-scaled.jpg 2560w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-1536x1122.jpg 1536w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2024\/09\/big-ship-dry-dock-2048x1496.jpg 2048w\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-effect-container premium-blog-framed-effect\">\n\t\t\t\t\t\t\t\t<a class=\"premium-blog-post-link\" href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/\" target=\"_blank\"><span>Delivering configured shipbuilding ERP<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/\" target=\"_blank\">\n\t\t\t\tDelivering configured shipbuilding ERP\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/author\/tsunamitsolutions\/\" title=\"Posts by Tsunami Tsolutions\" rel=\"author\">Tsunami Tsolutions<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-time premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-calendar-alt\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<span>September 24, 2024<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-comments premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-comments-o fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2024\/09\/24\/delivering-configured-shipbuilding-erp\/#respond\">No Comments<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">ERP and MRP were designed for repetitive manufacturing. How are IFS and Tsunami Tsolutions delivering shipbuilding ERP?<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9b9643 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c9b9643\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2588dce elementor-widget__width-auto ha-has-bg-overlay elementor-widget elementor-widget-heading\" data-id=\"2588dce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Latest News<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bcc434 premium-blog-align-left elementor-widget elementor-widget-premium-addon-blog\" data-id=\"2bcc434\" data-element_type=\"widget\" data-widget_type=\"premium-addon-blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t\t<div class=\"premium-blog-wrap  premium-blog-list\" data-page=\"4048\">\n\t\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"4\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-modern\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tsunamitsolutions.com\/index.php\/2025\/04\/14\/tsunami-solutions-signs-five-year-comprehensive-master-terms-agreement-with-rtxs-pratt-whitney-engine-leasing-division-pwel\/\" target=\"_blank\">\n\t\t\t\t<img decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement.jpg\" class=\"attachment-full size-full wp-image-4142\" alt=\"Tsunami Tsolutions signs a five-year agreement with RTX\u2019s Pratt &amp; Whitney Engine Leasing Division, supporting commercial engine fleet management.\" srcset=\"https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement.jpg 1080w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-300x300.jpg 300w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-1024x1024.jpg 1024w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-150x150.jpg 150w, https:\/\/tsunamitsolutions.com\/wp-content\/uploads\/2025\/04\/tsunami-tsolutions-rtx-pratt-whitney-agreement-768x768.jpg 768w\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-effect-container premium-blog-framed-effect\">\n\t\t\t\t\t\t\t\t<a class=\"premium-blog-post-link\" href=\"https:\/\/tsunamitsolutions.com\/index.php\/2025\/04\/14\/tsunami-solutions-signs-five-year-comprehensive-master-terms-agreement-with-rtxs-pratt-whitney-engine-leasing-division-pwel\/\" target=\"_blank\"><span>Tsunami solutions signs five-year comprehensive master terms agreement with RTX&#8217;s Pratt &amp; Whitney Engine Leasing Division (PWEL)<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a 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class=\"premium-blog-content-inner-wrapper premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">New partnership leverages expertise of both companies to field FireSwarm\u2019s integrated response platform<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Over decades in aviation, Tsunami Tsolutions has seen airlines, particularly smaller ones with fewer configuration engineers and mechanics, struggle to confidently verify that aircraft are configured with the right allowable parts.<\/p>\n","protected":false},"author":2,"featured_media":3955,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[32],"tags":[36,37,33,38],"class_list":["post-4048","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ifs-cloud-for-aviation-maintenance","tag-customer-side-of-an-erp-implementation","tag-erp","tag-ifs-cloud-for-aviation-maintenance","tag-maintenance-and-engineering"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Seeing the Customer Side of an ERP Implementation - Tsunami Tsolutions<\/title>\n<meta name=\"robots\" content=\"index, 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